Technology Simplified.
One Trusted Partner.
Five Star Technology Group is the human-forward enterprise technology partner large organizations trust to simplify mobility, wireline, IoT, and security. We bring white-glove support, principled guidance, and one accountable team to complex connected environments.
300+
Years of combined
industry experience
Quality.
Efficiency.
Transparency.
The white-glove layer between enterprise teams and complex technology decisions.
Five Star was built for organizations that need more than a carrier contact or a project vendor. Our team brings deep wireless, wireline, mobility, IoT, and security experience to help enterprise clients make connected environments easier to buy, deploy, manage, and support.
The model is simple: one accountable partner, one high-touch service experience, and a team that understands how large organizations actually operate.
300+ Years
Combined industry experience across communications and enterprise technology.
2016
Founded to deliver a more accountable client experience
4 solutions
Mobility, wireline, IoT, and security under one operating model.
1 Partner
A named team responsible for the lifecycle, not just the transaction.
Create and maintain a seamless experience for every client.
As connected environments become more complex, Five Star helps clients choose the right path, implement with discipline, and stay supported after the work goes live.
Consultative
We take time to understand business drivers, constraints, and operational realities before recommending a path.
Accountable
We stay close to the work from ideation through implementation, handoff, and lifecycle support.
Efficient
We simplify the moving pieces so clients can make decisions faster and reduce internal drag.
Principled
Five Star Tech, Five Star Ethics, Five Star Experience is not a tagline unless the service proves it.
The right technology partnerships, organized around your lifecycle.
Five Star brings together trusted technology partnerships and in-house expertise to support the full connected-technology lifecycle, from planning and procurement through deployment, management, optimization, and refresh. The result is one practical plan across mobility, wireline, IoT, security, and service, with fewer handoffs and clearer accountability.
Lifecycle Coverage
Support from strategy and sourcing through deployment, support, optimization, and refresh.
Strategic alignment
Roadmapping, RFP support, and access to specialists when a program needs deeper technical input.
Modern infrastructure
Mobility and wireline technologies coordinated with security, service, and operational requirements.
Experienced operators. Human-forward service.
Leadership at Five Star is hands-on, client-facing, and grounded in enterprise communications experience.
Michael Biase
Founder of Five Star Technology Group with a telecommunications background spanning enterprise sales, mobility, voice and data services, IoT, professional services, and client-focused strategy.
Jim Byrne
Leads sales operations, new business development, strategic partnerships, and client services with extensive communications and technology leadership experience.
Michael Biase
Michael Biase is the Co-Founder and CSO of Five Star Technology Group. Mike founded the company in 2016 and has over 13 years in the telecommunications industry working with AT&T.
Prior to forming Five Star Technology Group Michael had various roles within the AT&T organization ranging from Enterprise Sales to Sales Management. Michael was a sales leader with a successful track record achieving Diamond Club, multiple Sell to Excel trips and top ranked among his peers through out the country. Michael has a mobility background with experience in Voice & Data services, Mobile Applications, Telecom Expense Management, IoT, development of industry specific strategic partnerships, Professional Services and much of the mobility portfolio within AT&T.
Michael’s most important focus has and will always be client satisfaction. “I stress to my team that Quality, Efficiency and Transparency are most important to meet and exceed expectations.”
Jim Byrne
As the Co-Founder and CEO, Jim oversees Sales Operations, New Business Development, Strategic Partnerships Engagement and Client Services. Jim brings to Five Star Technology Group more than 20 years of extensive leadership experience in the Communications and Technology Industry within Mobility Solutions, Project Management, and Service Management.
Prior to joining Five Star Technology Group, Jim spent most of his professional career with AT&T where he built and led various Teams of Sales Professionals delivering exemplary results for AT&T and the Enterprise clients they served.
The operators behind the client experience.
Five Star’s management team carries the day-to-day work across client experience, sales, support, and service delivery.
Silvia Fernandes-Barros
Leads client experience and support, including service management and processing teams, with a focus on seamless continuity for large projects and deployments.
Dana Grusse
Brings more than 20 years of client consulting and relationship-building experience, including deep enterprise mobility work.
Rich Lawson
Drives new revenue across wireline, applications, and mobility solutions, backed by leadership and technical consulting experience.
James (Jimmy) Ansell
Supports enterprise account growth with mobility and wireline sales experience across large client and regional markets.
Laura Mazza
Oversees business operations, human resources, compliance, and key financial operations, supporting the people and processes that keep Five Star running smoothly.
Matt Martino
Matt Martino serves as Vice President of Business Development & Operations at Five Star Technology Group.
Silvia Fernandes-Barros
Silvia has been serving Director of Client Experience and Support at Five Star Technology Group since it was founded in 2016. She is responsible for managing the Service Management and Processing Teams as well as for driving Five Star Technology Group’s vision of delivering a seamless and consistent client experience.
In addition, Silva provide Leadership, Operational guidance and direction to the entire Support Team. From a tactical perspective, Silvia assist the Sales Team on large projects & deployments ensuring continuity to meet and exceed the high standards we set as an organization. Wearing many hats may be impossible for some managers but Silvia makes it look effortless. Prior to working at Five Star she worked at AT&T as a sales associate. She spent the next 16 years working as a service manager serving AT&T’s Premier Client Group. Silvia priority was building solid relationships with all her clients and creating an outstanding relationship between her client and AT&T. She always had a successful track record of providing 100% customer satisfaction from all her clients. Her award -winning client management combined with her stellar knowledge of Mobility voice and data services led to her being chosen as Manager of her team.
Silvia’s favorite role is as a wife and mother. She lives in New Jersey with her husband and their daughter.
Dana Grusse
Dana Grusse is a Director of Sales for Five Star Technology Group based in Boston, MA area. Prior to Five Star Technology Group, Dana has spent the past 20+ years of his career consulting with clients and driving successful relationships.
He started working with the NFL and after achieving his MBA degree; he has spent the past 14 years immersed in the mobility industry with AT&T, specifically focused in the enterprise mobility space.
Rich Lawson
As Vice President of Sales, Rich is responsible for driving new revenues across AT&T’s wireline, applications, and mobility solutions portfolio.
Prior to joining Five Star Technology Group, Rich held a diverse mix of leadership and technical consulting positions with AT&T during his 13 years of service.
James (Jimmy) Ansell
James (Jimmy) Ansell is a National Account Executive for Five Star Technology Group based in Florida area. Prior to joining Five Star Technology Group, Jimmy had extensive leadership experience in Mobility within AT&T.
He supported multiple large enterprise accounts as well as retail teams in and around New York City and Long Island. Most recently Jimmy served the wireline market in Florida as an Account Executive winning new business from Green and Whitespace customers.
Laura Mazza
Laura oversees business operations for Five Star Technology Group, supporting human resources, compliance, financial operations and strategic business initiatives. She partners with leadership to strengthen internal operations and support the company’s continued growth.
Matt Martino
He is responsible for driving new business opportunities, strengthening strategic partnerships, and ensuring operational excellence across the organization. Matt brings decades of leadership experience in telecommunications, mobility solutions, and enterprise client management.
A track record built on service, growth, and trusted partnerships.
Awards are not the story by themselves. They support the larger proof point: Five Star has earned trust by staying accountable to clients, partners, and its own service standards.
Recognition across multiple years, including Platinum-level channel honors.
Public-safety connectivity credibility for first-responder and critical-infrastructure clients.
Recognized regional growth.
Recognition for the people and culture behind the service experience.
2017
AT&T Rookie of the Year
Silver Champion Partner with AT&T
2018
Gold Champion Partner with AT&T
2019
Platinum Elite Champion Partner with AT&T
2020
Platinum Champion with AT&T
2021
Platinum Champion with AT&T
Ranked 24th for Inc. Magazine’s Fastest Growing Companies, N.Y. Metro
2022
Platinum Champion with AT&T
Best Workplaces by Inc. Magazine
2023
Platinum Champion with AT&T
2024
Platinum Champion with AT&T
Best Workplaces by Inc. Magazine
2025
Platinum Champion with AT&T
What customers say about the Five Star experience.
Our people are our greatest asset.
Five Star’s service model depends on people who care about doing the right thing for clients, teammates, and communities. The company culture is energetic, responsive, and committed to creating measurable impact without losing the human side of support.
If you want to join the Five Star Technology Group team, send us your resume and we will reach out when there is a fit.
Ready to work with an accountable technology partner?
Tell us what you are managing today and where the complexity is showing up. We will help map the right path forward.
A quick conversation is enough to understand your current environment, goals, and next best step.
